jl330 Privacy Policy

This Privacy Policy ("Policy") is issued by jl330 ("the Company," "we," "us," "our") and applies to all personal information collected from individuals ("you," "the Data Subject") who access or use the jl330 online gaming platform available at jl330.cam and any related mobile interfaces (collectively, "the Platform").

jl330 is committed to protecting the privacy and personal data of all users, particularly Filipino players who entrust us with their information when registering accounts, making transactions, and using gaming services. This Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law.

This Policy is issued in compliance with the Data Privacy Act of the Philippines (Republic Act 10173), its Implementing Rules and Regulations, and applicable PAGCOR directives. By registering a jl330 account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

jl330 acts as the Personal Information Controller (as defined under RA 10173) with respect to the personal data of its registered players and Platform users. jl330 determines the purposes and means by which your personal data is processed.

jl330 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with RA 10173. You may contact the DPO for privacy-related inquiries, complaints, or to exercise your data subject rights by writing to [email protected] with the subject line "Data Privacy – [Nature of Request]."

Third-party service providers who process personal data on behalf of jl330 — such as payment processors, game software providers, and KYC verification services — act as Personal Information Processors under our instruction and are bound by data processing agreements requiring them to maintain appropriate data protection standards.

jl330 collects the following categories of personal data in connection with your use of the Platform:

jl330 does not collect special categories of sensitive personal information (such as health data, political opinions, or biometric data) beyond what is strictly necessary for identity verification under PAGCOR and AMLC requirements.

jl330 processes your personal data for the following purposes:

• Account Management: To create, maintain, verify, and administer your jl330 player account, including identity verification in accordance with PAGCOR KYC requirements;
• Service Delivery: To provide access to games, process deposits and withdrawals, issue bonuses, and operate all platform features accessible from your account;
• Regulatory Compliance: To fulfil jl330's obligations under PAGCOR regulations, the Anti-Money Laundering Act (RA 9160, as amended), the Data Privacy Act (RA 10173), and other applicable Philippine laws;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account compromise, and any conduct that may violate jl330's Terms & Conditions or applicable law;
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling and to enforce responsible gaming tools, deposit limits, and self-exclusion requests;
• Customer Support: To respond to inquiries, complaints, and disputes submitted through live chat or email;
• Marketing and Promotions: To send you promotional communications about jl330 bonuses, new games, and special offers, where you have provided consent or where permitted by applicable law;
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the jl330 platform experience, fix technical issues, and develop new features.

jl330 processes your personal data based on the following legal bases under RA 10173:

• Contractual Necessity: Processing required to perform the contract between jl330 and you (i.e., providing the gaming services you have registered to use);
• Legal Obligation: Processing required to comply with PAGCOR regulations, AMLC reporting requirements, tax obligations, and other applicable Philippine laws;
• Legitimate Interests: Processing necessary for jl330's legitimate business interests, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your fundamental rights;
• Consent: Processing for marketing communications and certain optional platform features, where you have provided clear and informed consent. You may withdraw consent at any time by updating your account preferences or contacting us.

jl330 does not sell, rent, or trade your personal data. We share your personal information only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment Processors: GCash, Maya, BDO, BPI, Metrobank, and other payment service providers processing your financial transactions — limited to data required to complete or verify the transaction;
• Game Software Providers: Third-party game developers and live dealer studio operators providing certified games on the jl330 platform — limited to session data required to operate the game;
• KYC and Fraud Prevention Services: Identity verification and anti-fraud service providers engaged to assist with PAGCOR-mandated KYC checks and suspicious activity detection;
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required or permitted by law;
• IT Infrastructure Providers: Cloud hosting and data centre providers supporting the technical operation of the jl330 platform, under strict data processing agreements;
• Professional Advisors: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.

All third-party service providers who access your personal data as Processors are required to enter into data processing agreements with jl330 that obligate them to maintain appropriate technical and organisational security measures.

jl330 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device that help us recognise returning users, remember your preferences, and analyse how the Platform is used.

jl330 uses the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function — including session authentication, login state, and security tokens. These cannot be disabled without impairing Platform functionality;
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limit configurations;
• Analytics Cookies: Collect anonymised data on how players navigate and use the jl330 Platform to help us identify and fix issues and improve the user experience;
• Security Cookies: Support fraud detection and account security monitoring, including login location anomaly detection.

You can manage cookie settings through your browser's privacy controls. Disabling non-essential cookies will not prevent access to the jl330 Platform, though certain personalisation features may be limited.

jl330 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jl330 servers;
• Encryption of sensitive data fields at rest, including financial account details and identity document copies;
• Access controls restricting personal data access to authorised jl330 personnel on a strict need-to-know basis;
• Two-factor authentication options for player accounts to prevent unauthorised login;
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party security professionals;
• Intrusion detection and monitoring systems operating continuously on the jl330 platform infrastructure.

jl330 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and PAGCOR regulations. Specific retention periods apply as follows:

• Account and Identity Data: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering obligations under RA 9160;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by AMLC record-keeping rules;
• Gaming Activity Logs: Retained for five (5) years from the date of the session, to support dispute resolution and regulatory audit requirements;
• Customer Support Communications: Retained for three (3) years from the date of the communication;
• Marketing Consent Records: Retained for the duration of the consent and three (3) years thereafter as evidence of lawful processing.

Following the expiration of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original personal information.

As a data subject under the Philippines' Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl330. These rights are enforceable and jl330 is committed to facilitating their exercise:

The jl330 Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gambling in the Philippines. jl330 does not knowingly collect personal data from individuals under the age of 21.

If jl330 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the relevant account, delete the personal data, and handle any associated funds in accordance with PAGCOR requirements. If you believe that a minor has registered a jl330 account, please contact us immediately at [email protected].

With your consent, jl330 may send you promotional communications about bonuses, new games, special events, and platform updates via SMS to your registered Philippine mobile number, email, or in-platform notifications.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in the Notifications section of your jl330 account settings;
• Clicking the "Unsubscribe" link included in any jl330 marketing email;
• Contacting jl330 customer support via live chat or email with a request to opt out of all marketing.

Withdrawal of marketing consent will be processed within five (5) business days. Please note that transactional and account-related communications — such as deposit confirmations, withdrawal notifications, and security alerts — are not marketing communications and cannot be opted out of while your account remains active, as they are necessary for the operation of your account.

Some of jl330's third-party service providers — including game software developers and cloud infrastructure providers — may be located outside the Philippines. Where personal data is transferred to recipients in other jurisdictions, jl330 ensures that appropriate safeguards are in place to protect your data in accordance with RA 10173, including:

• Data processing agreements requiring overseas processors to maintain equivalent data protection standards;
• Transfer only to jurisdictions that the National Privacy Commission has recognised as providing adequate data protection;
• Use of standard contractual clauses or binding corporate rules where other adequacy mechanisms are not available.

jl330 does not transfer your personal data internationally beyond what is necessary to provide the gaming services you have contracted for, and always in compliance with RA 10173 requirements.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected individuals, jl330 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, in accordance with RA 10173 and NPC Circular 16-03.

Where the breach is likely to result in a high risk to the affected data subjects, jl330 will also notify affected individuals directly — including jl330 account holders whose data may have been compromised — without undue delay. Breach notifications will include the nature of the breach, the categories of data affected, the approximate number of individuals affected, likely consequences, and the measures jl330 has taken or proposes to take to address the breach.

jl330 maintains a Data Breach Response Plan and conducts regular training with relevant staff to ensure rapid and effective response to any security incident affecting personal data.

jl330 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR requirements. Material changes to this Policy will be communicated to registered players via email notification or in-platform notification at least seven (7) days prior to the effective date.

Your continued use of the jl330 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the updated terms. The current version of this Policy — including its effective date — is always available at jl330.cam/privacy-policy.

If any update materially affects your rights or requires your renewed consent under RA 10173, jl330 will seek that consent before processing your data under the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl330, please contact our Data Protection Officer:

Data Protection Officer, jl330
Email: [email protected] (Subject: "Data Privacy – [Nature of Request]")
Response time: Acknowledgement within 72 hours · Full resolution within 30 days

If you are not satisfied with jl330's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing RA 10173. Information on how to file a complaint with the NPC is available on the NPC's official website.